Da33 Privacy Policy — Your data is safe with us

1 Introduction

Da33 serves as a trusted and secure platform for Bangladesh's gaming community. We believe your privacy is not just a legal obligation — it is the foundation of our relationship with you.

This Privacy Policy explains what information da33 collects, why it is collected, how it is used, and what rights you have over your personal data. By using any da33 service, you are agreeing to this Privacy Policy.

This policy covers our platform at https://da33.pro and all associated services. It has been written with our Bangladeshi members in mind to ensure every member is fully informed of their rights.

2 What information we collect

Da33 collects two types of information from its members — data you provide directly and data collected automatically. Details are outlined below:

• Information you provide in the registration form is collected directly.
• When you contact customer support, information from that conversation may be retained.
• No sensitive information is collected without your consent.

3 How Your Information Is Used

Da33 uses your personal data only for specific, legitimate purposes. We never use your information for unrelated activities. The primary purposes are outlined below:

• To create, manage, and verify your account.
• To process all financial transactions, including deposits and withdrawals.
• To prevent fraud, money laundering, and cyberattacks.
• To send bonuses, promotions, and personalized offers (only with your consent).
• To improve the platform experience and develop new features.
• To comply with legal obligations and meet the requirements of regulatory bodies.
• To monitor member activity and ensure responsible gaming.

4 How Long Your Data Is Retained

Da33 does not retain your personal data beyond what is necessary. However, certain information may be kept for a defined period to meet legal and regulatory requirements.

• Active account data: retained for the full duration the account remains active.
• Financial transaction records: at least 5 years from the date of the last transaction.
• KYC documents: minimum 3 years after account closure.
• Customer support conversations: up to 2 years.
• After account closure, unnecessary data is securely deleted.

5 Sharing Information with Third Parties

Da33 never sells your personal data to third parties. However, in certain circumstances, necessary information may be shared with selected partners in order to deliver our services.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum data required to complete transactions.
• KYC Partner: Authorized service providers for identity verification.
• Legal authorities: In cases involving a court order or legal investigation.
• Technology Services: Hosting and cybersecurity service provider.

All third-party partners are required to comply with da33's privacy standards and may not use any data they receive for any other purpose.

6 Cookie Policy

Da33 uses cookies on its website to enhance your platform experience and maintain secure sessions. Cookies are small data files stored in your browser.

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand website traffic — you may opt out at any time.
• Marketing Cookies: Activated only with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

7 Your rights

Under da33's Privacy Policy, you have full rights over your own data. We respect these rights and do our best to fulfil them as promptly as possible.

8 Security Measures

Da33 uses industry-standard security technology to protect your data. Our security team monitors systems around the clock.

• 256-bit SSL/TLS encryption is used for all data transfers.
• Stored data is protected with AES-256 encryption.
• Regular third-party security audits are conducted.
• Two-factor authentication (2FA) is available.
• Instant alerts are sent for any suspicious login attempts.
• 24/7 physical security is maintained at our data centers.

In the event of a data breach, da33 will notify affected members within 72 hours and take the necessary steps.

9 Minor protection

Da33 strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• The account will be closed and a guardian may be notified if required.

10 Policy Changes & Updates

Da33 may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or an on-platform notice before the changes take effect.

• The date of any changes will always be noted at the top of this page.
• You will be notified at your registered email address of any significant changes.
• Continued use of the platform after any changes constitutes your acceptance.
• Previous versions are available upon request.